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Policies and Procedures

COMPLETION WITHIN EXPECTED DURATION POLICY

COURSE PROGRESS POLICY AND RISK INTERVENTION PROCEDURE

Complaints and Appeals Policy and Procedure

Critical Incidence Policy and Procedure

Deferment, Suspension and Cancellation Policy

Fee and Charges Policy

Refund Policy and Procedure

TRANSFER BETWEEN REGISTERED PROVIDERS POLICY AND PROCEDURE

Student Support Services Policy and Procedure

CREDIT TRANSFER & RECOGNITION OF PRIOR LEARNING (RPL) POLICY

ISSUANCE OF AQF CERTIFICATION DOCUMENTATION POLICY